Effective Date: January 1, 2026 | Compliant with Nigeria Data Protection Regulation (NDPR)
1. Information We Collect
We collect information necessary to fulfill digital recharge orders and maintain secure user accounts:
- Personal Identity & Contact: Full name, email address, and mobile phone number.
- Transaction Details: Recipient phone numbers, network operator selected, bundle sizes, purchase amounts, transaction timestamps, and payment reference tokens.
- Technical Data: IP address, device type, browser information, and login access logs for account security and anti-fraud monitoring.
2. How We Use Your Information
Your information is used strictly to:
- Process and route instant automated VTU airtime and mobile data bundles via carrier switches.
- Maintain and reconcile your digital wallet balances.
- Send transactional email/SMS notifications and purchase receipts.
- Comply with regulatory KYC (Know Your Customer) and anti-money laundering (AML) requirements.
- Prevent unauthorized account access, payment abuse, and fraudulent activities.
3. Third-Party Disclosures
We do not sell, rent, or trade your personal data. Data is shared strictly with authorized operational partners:
- Licensed Telecom Switch Operators: MTN Nigeria, Airtel Nigeria, Globacom, and 9mobile solely to dispatch data and airtime to destination numbers.
- Licensed Payment Processors: Central Bank of Nigeria (CBN) licensed payment gateways for processing wallet deposits. We do not store credit/debit card numbers on our servers.
- Law Enforcement & Regulators: When strictly required by law or a valid court subpoena under Nigerian law.
4. Data Security Measures
Hadivance Enterprise employs bank-grade 256-bit SSL encryption for data in transit and robust firewall protections for data at rest. Access to sensitive server infrastructure is strictly restricted and monitored.
5. Your Legal Rights
Under the Nigeria Data Protection Act and NDPR, you have the right to request access to your data, request correction of inaccurate records, or request account closure, subject to statutory retention requirements for financial transactions.
6. Contact Our Data Protection Officer
For any privacy inquiries or data subject requests, please contact:
Hadivance Enterprise
Attention: Privacy & Compliance Team
Email: support@hadisub.online
Helpline / WhatsApp: +234 813 597 3090
Jurisdiction: Federal Republic of Nigeria